Embedded Insurance in India: What Scales, What Breaks, and Why

In this episode of The Tx Show, Rakesh Pal (VP, Insurance Vertical Head) and Arun Meenathethil (Director – P&C Insurance Practice Lead) explore the next evolution of embedded insurance in India. What started as simple add-on protection during product or travel purchases has now evolved into a structured, scalable, and tech-enabled distribution model shaping what they define as Embedded Insurance 2.0.

They break down the key shifts influencing this transformation, including the move from transactional cross-sell to intentional, contextual insurance embedded within mobility, fintech, lending, and health ecosystems. With India’s digital public infrastructure UPI, eKYC, and Account Aggregators, enabling instant issuance and micro-premium adoption, embedded insurance is reaching new levels of scale and accessibility.

Key highlights include:

• Why Embedded Insurance 1.0 plateaued and how 2.0 emphasizes lifecycle ownership and customer trust?
• How IRDAI’s regulatory clarity is enabling compliant, high-volume embedded distribution.
• The importance of integrated claims journeys, simplified documentation, and real-time policy visibility.
• The operational redesign insurers must adopt API-first issuance, automated servicing, and partner-ready governance models.

The episode also explores:

• What truly scales in India’s embedded insurance landscape?
• How can insurers build sustainable, partner-driven embedded models?
• Why will the next decade be defined by stronger tech foundations and customer-first embedded protection experiences?