Discrepencies in inventory records across different locations led to frequent manual corrections, reduced staff efficiency, and inconsistent reporting, disrupting the supply chain and impairing options.
Summary
An infrastructure provider cuts inventory errors by 40% after partnering with TxMinds to streamline multi-location warehouse operations. By optimizing Microsoft Dynamics 365 Business Central with AI-driven forecasting and procurement, the company improved planning accuracy. This led to accelerated fulfilment and provided real‑time inventory visibility.
Client Overview
The client is a New Jersey based provider of turnkey infrastructure solutions, setting the standard for excellence in quality, reliability, and customer-centric support. Despite leveraging Microsoft Dynamics 365 Business Central for inventory management, the client faced operational inefficiencies across multiple warehouses, including limited stock visibility, forecasting challenges, delayed fulfilment, and excessive manual effort. These gaps impacted project readiness, increased operational costs, and constrained decision-making agility. TxMinds partnered with them and their warehouse process standardization partner to streamline operations, standardize inventory workflows, and enhance real-time visibility across all locations using Business Central. The collaboration enabled improved inventory accuracy, faster project readiness, and more informed operational decisions, delivering measurable efficiency gains for the company’s infrastructure operations.
The Challenge
Unreliable Inventory Data
Inaccurate Forecasting
Limited visibility into consumption trends and material requirements resulted in flawed forecasts. This led to procurement planning, resource alignment, and project delivery timelines.
Delayed Fulfilment
There was no real-time coordination between warehouse systems, which caused delays and frequent missed timelines, ultimately impacting customer satisfaction.
Manual Work & Mismatches
Frequent inventory mismatches required constant manual reconciliation. This increased the risk of human error and diverted teams from higher-value initiatives.
Lack of Visibility
Limited access to consolidated, real-time inventory data, reduced operational agility, and the ability to make proactive, informed decisions.
The TxMinds Solution
Standardized Inventory Processes
We reconfigured Microsoft Dynamics 365 Business Central to enforce uniform inventory processes across all warehouse locations. This eliminated local deviations and ensured consistent data entry, processing, and tracking.
Reliable Integrations
Implemented stable, tested integrations with third-party libraries, and tools to establish data flow and avoid interoperability issues, delivering unified visibility across systems.
Accurate Forecasting
Deployed AI-powered forecasting models, projecting logic so procurement and warehouse teams can predict material needs exactly. This reduced overstocking, understocking, and delays in fulfilling critical project requirements.
Consistent Operations
Unified inventory management across all sites to eliminate differences in processes. This alignment made it easier for teams to work together, reduce mistakes, and for warehouse workers and project delivery teams.
Advanced Visibility and Control
Introduced end-to-end inventory tracking with operational checkpoints to monitor inventory movement across the supply chain, enabling proactive issue resolution and tighter control.
Key Results Delivered by TxMinds Strategy
40%
Reduction in material handling errors across warehouse locations
35%
Improvement in inventory planning accuracy, reducing procurement lags
30%
Increase in operational efficiency, accelerating project readiness
Conclusions
By selecting TxMinds, the leading US infrastructure firm transformed its warehouse operations and achieved higher operational efficiency. Our tailored approach involved Microsoft Dynamics 365 Business Central, AI-driven forecasting, and end-to-end process standardization. This delivered real-time visibility, reduced errors, and accelerated fulfilment across multiple locations.
With a sharp focus on accuracy, scalability, and operational agility, TxMinds empowered the client to minimize costs, strengthen decision-making, and boost customer satisfaction. This success story reinforces TxMinds’ position as a trusted partner for enterprises worldwide seeking to optimize operations and future-proof their supply chains.
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