US Utility Firm Cuts Inventory Errors by 40% with TxMinds

Leading US-Based Infrastrcture Provider Cuts Inventory Errors by 40% with TxMinds

Optimized multi-location warehouse operations with real-time visibility, accurate forecasting, and streamlined workflows

Book A Consultation

Summary

An infrastructure provider cuts inventory errors by 40% after partnering with TxMinds to streamline multi-location warehouse operations. By optimizing Microsoft Dynamics 365 Business Central with AI-driven forecasting and procurement, the company improved planning accuracy. This led to accelerated fulfilment and provided real‑time inventory visibility.

Client Overview

The client is a New Jersey based provider of turnkey infrastructure solutions, setting the standard for excellence in quality, reliability, and customer-centric support. Despite leveraging Microsoft Dynamics 365 Business Central for inventory management, the client faced operational inefficiencies across multiple warehouses, including limited stock visibility, forecasting challenges, delayed fulfilment, and excessive manual effort. These gaps impacted project readiness, increased operational costs, and constrained decision-making agility. TxMinds partnered with them and their warehouse process standardization partner to streamline operations, standardize inventory workflows, and enhance real-time visibility across all locations using Business Central. The collaboration enabled improved inventory accuracy, faster project readiness, and more informed operational decisions, delivering measurable efficiency gains for the company’s infrastructure operations.

client overview : US Utility Firm Cuts Inventory Errors by 40% with TxMinds

The Challenge

Unreliable Inventory Data

Unreliable Inventory Data

Discrepencies in inventory records across different locations led to frequent manual corrections, reduced staff efficiency, and inconsistent reporting, disrupting the supply chain and impairing options.

Inaccurate Forecasting

Inaccurate Forecasting

Limited visibility into consumption trends and material requirements resulted in flawed forecasts. This led to procurement planning, resource alignment, and project delivery timelines.

Delayed Fulfilment

Delayed Fulfilment

There was no real-time coordination between warehouse systems, which caused delays and frequent missed timelines, ultimately impacting customer satisfaction.

Manual Work & Mismatches

Manual Work & Mismatches

Frequent inventory mismatches required constant manual reconciliation. This increased the risk of human error and diverted teams from higher-value initiatives.

Lack of Visibility

Lack of Visibility

Limited access to consolidated, real-time inventory data, reduced operational agility, and the ability to make proactive, informed decisions.


The TxMinds Solution

Standardized Inventory Processes

We reconfigured Microsoft Dynamics 365 Business Central to enforce uniform inventory processes across all warehouse locations. This eliminated local deviations and ensured consistent data entry, processing, and tracking.

Reliable Integrations

Implemented stable, tested integrations with third-party libraries, and tools to establish data flow and avoid interoperability issues, delivering unified visibility across systems.

Accurate Forecasting

Deployed AI-powered forecasting models, projecting logic so procurement and warehouse teams can predict material needs exactly. This reduced overstocking, understocking, and delays in fulfilling critical project requirements.

Consistent Operations

Unified inventory management across all sites to eliminate differences in processes. This alignment made it easier for teams to work together, reduce mistakes, and for warehouse workers and project delivery teams.

Advanced Visibility and Control

Introduced end-to-end inventory tracking with operational checkpoints to monitor inventory movement across the supply chain, enabling proactive issue resolution and tighter control.


Key Results Delivered by TxMinds Strategy

icon strategic award
Significant Reduction in manual interventions, freeing up teams for strategic initiatives
icon decison making
Improved Forecasting & Decision-Making through consolidated, real-time inventory insights

40%

Reduction in material handling errors across warehouse locations

35%

Improvement in inventory planning accuracy, reducing procurement lags

30%

Increase in operational efficiency, accelerating project readiness


Conclusions

By selecting TxMinds, the leading US infrastructure firm transformed its warehouse operations and achieved higher operational efficiency. Our tailored approach involved Microsoft Dynamics 365 Business Central, AI-driven forecasting, and end-to-end process standardization. This delivered real-time visibility, reduced errors, and accelerated fulfilment across multiple locations.

With a sharp focus on accuracy, scalability, and operational agility, TxMinds empowered the client to minimize costs, strengthen decision-making, and boost customer satisfaction. This success story reinforces TxMinds’ position as a trusted partner for enterprises worldwide seeking to optimize operations and future-proof their supply chains.

See What Clients Are Saying About Us!

4.7/5.0

Overall Rating

"Tx supported us in delivering our release and new products on time with automation performance and integration testing. They contributed greatly to our test strategy."
(Test And DevOps Delivery Manager, Energy and Utilities)

See All Reviews

Get a Consultation


    Latest Case Studies

    Leading UAE Bank Accelerates Releases by 30% While Strengthening Compliance

    September 3, 2025

    Leading UAE Bank Accelerates Releases by 30% While Strengthening Compliance

    A leading UAE bank serving millions of customers with a wide portfolio of financial products, including credit cards, mortgages, loans,…

    Read More
    Leading U.S. Insurer Achieves Zero-Defect Modernization Across 400+ Apps

    August 20, 2025

    Leading U.S. Insurer Achieves Zero-Defect Modernization Across 400+ Apps

    About the Client  The client is a leading U.S.-based insurance company specializing in coverage for religious organizations, nonprofits, schools, camps,…

    Read More
    From Bottlenecks to Breakthroughs: <br data-lazy-src=