Enabled ~60% Lower Regression Testing Effort for a North American Insurance Organization

Enabled ~60% Lower Regression Testing Effort for a North American Insurance Organization

TxMinds led the transformation with a tailored automation framework built around the client's core policy administration environment. Our modern approach enabled faster releases, stronger system stability, and a more scalable testing approach.

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Summary

TxMinds partnered with a North American insurance services organization to advance UI regression automation across core policy administration workflows. By delivering a resilient automation framework and embedding it into the QA lifecycle, TxMinds strengthened validation rigor, improved execution reliability, and brought greater structure to release assurance. The engagement established a scalable testing foundation that supported long-term quality engineering maturity and more dependable application performance.

Overview

Being a national provider of insurance services catering to various entities within the residual market, the client is a large entity, functioning at the local, state, and national levels. The services provided range from insurance management, actuarial services, IT, legal, fraud containment, and finance functions, all of which require consistency and dependability in the overall process.

TxMinds enabled this transformation through the implementation of an automated testing framework customized for the client's policy administration environment. By implementing a framework-based approach, developing reusable test assets related to insurance policies, linking defect management processes, and effective knowledge transfer, our team laid the foundation for enhanced quality engineering practices.

Overview : Enabled ~60% Lower Regression Testing Effort for a North American Insurance Organization

Challenges

Delivering dependable release assurance required a structured automation strategy aligned to critical policy administration workflows.

Automation

Proving Automation Viability Through a Focused POC

The client wanted to validate whether E2E UI regression automation could provide any meaningful value in a proof-of-concept scenario. The challenge lay in proving success fast without disrupting ongoing QA processes.

Program

Automating Complex Underwriting and Billing Workflows

The scope of automation was confined to underwriting and billing modules in the Sapiens Stingray policy administration system. This brought about a new layer of complexity, owing to the closely integrated workflows and complex business logic involved.

Scalability

Creating a Scalable Automation Foundation

What the client needed was not just an approach that would help run tests in the short term. It was one that had enough flexibility and scalability to accommodate growing testing needs in the long run.

Quality assurance

Establishing Reusable and Governed QA Practices

To move beyond limited scenario-based validation, the engagement required a more disciplined automation model built on reusable assets, consistent execution standards, and stronger governance across regression cycles.


Solutions

We established a strong and reliable test foundation based on the key policy administration system of the client.

Automation framework

Custom Automation Framework

TxMinds customized the automated framework available from their library of pre-packaged frameworks in line with the requirements of their clients' testing and applications. This laid the groundwork for an automated end-to-end user interface regression validation.

System integration

Policy Administration Workflow Integration

The solution design was engineered to provide seamless integration for the validation process in the underwriting and billing processes of the Sapiens Stingray policy administration platform. It ensured stable automation across interconnected business workflows.

Service - technology consulting

Specialized Automation Consulting

We provided test automation consultancy services in order to create an implementation roadmap that would fast-track the automation process and accelerate QA maturity.

Repository

Insurance-Aligned Reusable Asset Repository

We established an in-house library of reusable assets for processes and insurance-related activities to provide standardization and reusability of components tailored to insurance workflows.

3d

Page Object Model Architecture

The Page Object Model architecture was adopted to enhance test robustness and sustainability. It reduced the impact of UI changes across scripts and strengthened framework resilience.

Data analytics dashboard

Reporting, Scale, and Defect Workflow Integration

TxMinds facilitated a systematic test reporting capability along with test suite performance monitoring, scaling up the automation coverage to 250 scripts for the present application and evaluating its feasibility for other web applications. Our team also connected to JIRA and Mantis through REST API.

Knowledge transfer

Knowledge Transfer and Team Enablement

Extensive documentation, framework handover, and enablement training provided the client team with the ability to control and support the automation environment independently.


How TxMinds Strategy Helped the Client

Bug tracking
Integrated defect tracking through JIRA and Mantis
Empowerment
Independent framework ownership through knowledge transfer

~60%

Lower manual regression testing effort

75%

Fewer breaking changes

250

Test scripts scaled for the current application


Building a Scalable and Reliable Testing Foundation

TxMinds made the regression picture of the customer's system look like an integrated and scalable one. In addition to the modernization of the automation framework, the integration of intricate processes in policy administration, and the introduction of structured defect management, we built a platform that could easily scale up in the future. In particular, the custom automation process not only improved the effectiveness of testing but also contributed to making the system stable and promoting the development of the internal teams.

See What Clients Are Saying About Us!

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4.7/5.0

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Overall Rating

"Tx supported us in delivering our release and new products on time with automation performance and integration testing. They contributed greatly to our test strategy."
(Test And DevOps Delivery Manager, Energy and Utilities)

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